Welcome to Dice and Dine. These Terms and Conditions (“Terms”) govern your use of our website (www.diceanddine.co.za), our physical premises located at 26 Gleneagles Rd, Greenside, Randburg, 2034, and our services. By accessing our website, making a reservation, or visiting our café, you agree to be bound by these Terms.
1. General Information
- Business Name: Dice and Dine
- Website: www.diceanddine.co.za
- Physical Address: 26 Gleneagles Rd, Greenside, Randburg, 2034
- Contact Number: +27 84 586 6658
2. Table Bookings and Reservations
- Reservations: While we welcome walk-ins, bookings are highly recommended, especially on weekends and public holidays.
- Arrival: Please arrive within 15 minutes of your scheduled booking time. If you are running late, please call us. We reserve the right to release your table to other patrons if you are more than 20 minutes late without notification.
- Large Groups: For groups of [Insert Number, e.g., 8] or more, a service charge or a non-refundable deposit may be required to secure the booking.
3. Board Game Library Usage
- Cover Charge: Access to our board game library is subject to a “Gaming Fee” or “Cover Charge” per person, unless otherwise stated in specific promotions.
- Care of Games: We take pride in our collection. Please handle all board games, cards, and components with care.
- Damage/Loss: Dice and Dine reserves the right to charge a replacement or repair fee if a game is returned with missing pieces or significant damage caused by negligence (including food or drink spills).
- Fair Play: Please be mindful of other patrons. Do not monopolize games for extended periods if you are not actively playing them.
4. Food and Beverages
- Outside Food: No outside food or drinks (including alcoholic beverages) are permitted on the premises.
- Allergies: Please inform your server of any food allergies or dietary requirements before ordering. While we take precautions, we operate a kitchen that handles nuts, gluten, and dairy.
- Alcohol: We promote responsible drinking. We reserve the right to refuse service to anyone who appears intoxicated or disruptive.
5. Right of Admission
- Dice and Dine reserves the Right of Admission (ROA).
- Abusive, harrassing, or disrespectful behavior toward our staff or other customers will not be tolerated and may result in immediate removal from the premises without a refund.
6. Liability
- Personal Property: Dice and Dine is not responsible for the loss, theft, or damage of any personal belongings brought onto the premises.
- Personal Injury: Customers enter the premises and use our facilities at their own risk. Dice and Dine shall not be held liable for any injuries sustained while on the premises, except in cases of gross negligence by the establishment.
7. Privacy Policy (POPI Act Compliance)
- We respect your privacy. Any personal information collected (name, phone number, email) during the booking process is used solely for reservation management and occasional marketing (if opted-in).
- We will never sell your data to third parties. For more information, please request to see our full Privacy Policy.
8. Photography and Social Media
- We love seeing your photos! By tagging us or posting in the café, you grant us permission to reshare your content on our official social media channels.
- If we are filming or taking professional photos for marketing purposes in-store, we will post a notice or ask for your verbal consent.
9. Payments and Pricing
- All prices displayed on our menu and website include VAT.
- We accept cash, major credit/debit cards, and [Insert other methods, e.g., SnapScan/Zapper].
- A standard service charge (gratuity) of [Insert %, e.g., 10%] may be added to tables of 6 or more.
10. Amendments
Dice and Dine reserves the right to update these Terms and Conditions at any time. Any changes will be posted on our website and will take effect immediately.
11. Contact Us
If you have any questions regarding these Terms, please contact us at:
- Phone: +27 84 586 6658
- Address: 26 Gleneagles Rd, Greenside, Randburg, 2034
- Website: www.diceanddine.co.za